FAQ2021-03-08T21:11:45+00:00

Frequently Asked Questions

How to order?2021-11-24T16:18:54+00:00

Easiest and fastest way to order with us is uploading your file and ordering online 24/7 0rder online now>  Not sure about your file? Send us your file for checking  Contact us>

Delivery?2021-11-24T16:19:43+00:00

Delivery takes about 4 weeks. Free Delivery to UK mainland and NI.

Rush printing?2021-11-24T16:20:44+00:00

Rush printing service available at extra cost (Subject to availability and extra cost minimum £75)

How to design?2021-09-21T04:34:28+00:00

We recommend working with experienced designers for best result. Preferred file format PDF Vector files. Our default software Adobe Illustrator, however we need PDF Vector files. Outline yours fonts, embed your images, use CMYK colours only. Avoid using complex colours, flat colours work best. If you use photoshop provide us separate on layer PSD files. Most photoshop file will not be suitable for this print process, we need Vector PDF from vector based programs like Adobe Illustrator and similar vector based software. We will do our best to see if we can make your file work. Some Photoshop files might be OK. Artworking service available at £20 per hour after 30 minutes free design help. File checking service available and we will offer basic adjustment for free if your file overall designed professionally and useable.

Can you check my file for me?2021-11-24T16:29:24+00:00

Sure, send us your file and we will check it for free. Please note that this is file checking service only. if you have professional logo file we might be able to build your artwork for free. (Basic artworking maximum 15 minutes only) Unsure about your file?  Contact us>

How many artwork/shape/fragrance can I use per order?2021-04-21T17:12:23+00:00

One artwork/shape/fragrance per order. Extra artwork/shape/fragrance available at extra cost.

Can I have double sided artwork?2021-11-24T16:30:10+00:00

Sure. Not only that, it is also free to have one artwork on the front and a different one at the back.

What if I need a custom shape?2021-05-24T13:09:26+00:00

Custom shape available at no extra cost. One shape per order.

How many fragrances can I choose?2021-05-24T13:10:04+00:00

One fragrance per order included. Extra fragrances available at £25 each. (Minimum 500 from each fragrance)

Your own custom Fragrance?2021-10-11T15:11:34+00:00

Strictly, fragrances listed on our website available for ordering. Unfortunately, we could not able to use your own perfume due to technical difficulties.

Unscented fresheners?2021-11-16T18:50:17+00:00

Un-scented car air fresheners available. 1,000 for £250 (Minimum cost £250 regardless of quantity) With this cost you can have them printed and string attached only.

What is the maximum size i can use?2021-09-07T19:25:10+00:00

Unlike some other companies we do not cut corners. Our sizes biggest you can find. You can have any custom shape up to 94 mm x 64 mm or 77.5 mm x 77.5 mm (or maximum 60 cm2)

How long your fresheners last?2021-11-24T16:32:27+00:00

Our products mainly designed for promotional use and they will last 1 week or more depending external factors and fragrance you choose. Some perfumes will perform weak/light, some strong, some will last longer than others. If you remove packaging gradually you could get up to 2 weeks life or more from 2ml perfume on each fresheners we will apply individually. These are promotional use products and this is longest life for promotional use fresheners. We will apply 2ml perfume to each freshener, compare this to competitors some apply only 1 ml. You can also increase this to 3ml at £50 extra cost per 1,000 fresheners.

How to store air fresheners?2021-11-24T16:33:23+00:00

Keep them cool and dry for about 1 year. Longer storage might be possible but not guaranteed. You might loose some juice from perfume if you keep them longer and also print might be effected too. Colours could loose some brightness over 1 year storage, however they could be still useable and just fine.

Can I retail your fresheners?2021-11-24T16:34:31+00:00

Standard products available on our website for promotional use. However you might retail them, lots of our customers retail our promotional products successfully on eBay, Amazon and their own website etc. We apply 2ml perfume, if you are planning to retail them we strongly recommended increasing this to 3ml on each fresheners at £50 extra cost per 1,000 fresheners.

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HAPPY CUSTOMERS INCLUDE

WHAT PEOPLE SAY

The service I have received from Sniffing Frog™ has been excellent from the first day I started to use them. They accommodated multiple deliveries and some last minute changes that were required to the design. They also made suggestions to the design to help with replicating our corporate colours as closely as possible given the material that is being used for printing. This can also be affected by the perfume. The choice of perfume is fantastic and they are always happy to provide samples quickly so that you can make a decision at your convenience.
Custom Printed Car Air FreshenerJane, easidrive

We first discovered Sniffing Frog™ in 2015 and found the team to be helpful and attentive. Fast to respond to our questions and with good communication throughout the process, from submitting our custom artwork to promptly delivering a really good quality and uniquely designed air-freshener. We were very pleased with the shape and how it looked exactly like one of our jet washers. They were exactly what we’d hoped for and smelled great too!

In 2018 we decided to get in touch with them again and we were told that we could expect an improved quality. When we received the new ones, they were exceptional! We’d happily get air-fresheners from Sniffing Frog™ again and would recommend them to anyone.

Management, Kranzle UK
Fast Key Services Ltd have used Sniffing Frog™ since 2015 to produce high quality custom car air Fresheners in the shape of our company logo. These are used as promotional gifts on our busy trade counter. The quality of the end product has always been second-to-none and the customer service provided is excellent. We will continue to use them and would not hesitate to recommend to anyone else.
Best Custom Car Air FreshenerMarc, FAST KEYS

Long lasting custom-made car air fresheners from Sniffing Frog™

Leading company with over 13 years experience. Unique production system guarantees the longest lasting products. Small to care and big enough to cater!

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